We Now Know What Caused the Verizon Outage

By now, you've no doubt heard about (or experienced yourself) yesterday's massive Verizon outage. For nearly all of Wednesday, roughly two million Verizon customers could not connect to the network, and had to rely on wifi to use their smartphones, which were otherwise stuck in SOS mode. Sure, they

You'll Finally Be Able to Change Your Gmail Address

One of the most annoying restrictions in Gmail is that, once you've picked an email address, you're stuck with it. There are exceptions for third-party addresses, like work emails tied to a company's domain, but for the typical @gmail.com account, no dice. Personally, I've had a number of loyalty pr

X Says It's Finally Doing Something About Grok's Deepfake Porn Problem, but It's Not Nearly Enough

After weeks of pressure from both advocacy groups and governments, Elon Musk's X says it's finally going to do something about its deepfake porn problem. Unfortunately, after testing following the announcement, some are still holding their breath.When did the X deepfake porn controversy begin?The co

4 common client-losing mistakes agents make on their social media

Is your social media more cringe than crispy? Contributor Kate Hulbert holds the mirror up to agents who chase trends and find themselves with fewer friends